Refund Policy

Although the policy of refunds varies slightly depending upon the service, Database Power do offer refunds where possible. Each set of terms and conditions for the relevant services contain details on the refund policy for the service. Also the Consumer Protection (Distance Selling) regulations 2000 entitle EU consumers to certain cancellation rights.

The following are the relevant excerpts from our terms and conditions and are merely provided for ease of use. The clauses within the terms and conditions are the legally binding text.

Domain Registration

Refunds are not available for domain registrations once the domain has been registered with the appropriate Registrar. Refunds may be available if you inform us prior to registration.

Web Hosting

We offer a 30 day money back guarantee. This guarantee will refund all money paid excluding setup costs and the cost of the free domain if included. No refunds apply after this 30 day period. Refunds may take up to 30 days to receive from initiation.